The official world protocols for tourism by WTTC.

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The World Travel and Tourism Council (WTTC) unveiled on Wednesday a series of new global proposed measures for restarting the private sector Travel & Tourism in the world after Covid-19.

According to WTTC, the new measures are designed for restoring trust between consumers, so they can travel safely as soon as the restrictions are lifted.

The new Safe Travels protocols provide consequence to destinations and countries, as well as guidance to travel providers, operators and travelers, on the new approach to health and hygiene after the coronary artery.

According to WTTC, the health and safety of travelers and workers is at the heart of the new global protocols, which have been developed by its members.

«We call on governments to adopt them so that they can be implemented worldwide and restore the necessary confidence for the restart of the Travel and Tourism sector.Said WTTC President & CEO Gloria Guevara.

WTTC invents new Safe Travels protocols after close consultation with industrial clubs such as Airport Council International (ACI)The Cruise Lines International Association (CLIA) and the International Air Transport Association (IATA), to bring back confidence and set clear expectations for what travelers are traveling for may be ahead of their next trip.

The WTTC states that the protocols will apply to all major sectors of Travel and Tourism, such as hospitality, air transport, airports, cruises, retail, transportation and travel agents, among others.

Detailed discussions are being held with key stakeholders and organizations in each branch of the for industry to ensure maximum participation, alignment and practical application, with hospitality and retail guidelines being released today.

According to WTTC, its initiative was supported by top CEOs and entrepreneurs from across the Travel and Tourism sector.

The new guidance was divided into five pillars, including restart functions. ensuring that the traveler's experience is safe and secure. rebuilding trust and confidence; innovation? and implementing activation policies.

The protocols are based on the best available medical data, according to the guidelines of the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), and also avoid the appearance of multiple patterns that would only delay the recovery of the sector.

The proposed measures announced today by the WTTC concerning hotels and the retail sector.

Additional and separate measures for the aviation and cruise sectors are still in progress and will be announced in due course.

According to WTTC, both sectors, which have always had high standards of health and safety, are reconsidering their protocols, with new measures on hygiene, deep cleaning and social distance.

WTTC protocols

Hotels / Hospitals

Key measures include:

  • Guidance review for cleaning teams for all areas of the hotel with special focus on high frequency touch points, such as room key cards
  • Ensure social distance for visitors through signage and instructions, including elevators
  • Train staff for infection control, social removal and improved hygiene measures, such as hand washing and the use of masks and gloves.
  • All outdoor objects (decorative, without immediate use, not necessarily) must be removed in all hotels
  • Incorporate automation technologies such as introducing intact payments where possible
  • Offer room service using check-in methods without contact and presence
  • Have clear, consistent and improved communication with customers about new health and hygiene safety protocols, both digitally and physically in hotels
  • Safe opening of food stores and beverages and meeting places and events with specific actions for ensuring social distance, disinfection and food safety.


Key measures include:

  • Effective cleaning systems
  • Staff must be fully acquainted and trained in new policies, including social distance, thermal scanning and face mask use.
  • Social distance must be observed - monitored in stores through special visual indicators (cameras)
  • Minimize touch points by importing digital maps, digital queue management, electronic menus, virtual personal purchases and subsidiaries
  • Promote contactless payments and receipts via email where possible by providing free WIFI for Encourage
  • Hand sanitizers at the entrances and exits of the store, as well as at intervals inside the premises and in the bathrooms.
  • In cafes, restaurants and other grocery stores, all menus will be available digitally
  • Particular attention is paid to the management of seating and waiting lines, according to the requirements of social distance
  • Capacity limits must be introduced in retail car parks to avoid overcrowding.

WTTC's financial impact report in 2020, during 2019, Travel & Tourism was responsible for one in 10 jobs (a total of 330 million), contributing 10,3% to global GDP and creating one in four of all new job positions.

As reported by Chariton Brousalian (Greek Travel Pages):

"We are waiting for the official positions of the European Union so that it can take immediate action. Then Greece in turn and the companies to be prepared accordingly ”! Download here the official announcement form.

Source: Greek Travel Pages (gtp)

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